Customer Support Hours (U.S. Mountain Time)

Monday-Thursday : 9am-4pm

Friday : 9am-12pm

Closed Weekends and U.S. Holidays

Writual Society

Writual Planner

Writual YouTube

Writual Blog

Writual Planner Support Center

We do not have a physical store location. Our operations are based solely online, with a fulfillment facility located in Longmont. All of our products are available for purchase through our website.

Do you have a physical store location?

About our Products

Can I make changes to my order?

Can I cancel my order?

Can I update the shipping address for my order?

I can't log into my Writual Planner account

I'm having issues with my payment

How can I track the delivery of my order?

What should I do if my discount code isn't working at checkout?

Can I apply a discount code to my order after purchase?

Order Managment

What is your shipping policy?

Do you offer free shipping?

What is your return policy?

What should I do if my package is showing as delivered but I haven't received it?

What should I do if my order is delayed, has not moved, or the tracking information hasn't been updated?

What should I do if an item I received was defective or my order was incomplete?

Shipping, Returns + Exchanges

How do I redeem my rewards points?

Where can I find my unused redemption codes?

How do I update the payment information for my Writual Planner subscription?

How do I update the shipping address for my Writual Planner subscription?

How do I cancel my Writual Planner subscription?

What should I do if there's an issue with my payment method for a subscription renewal?

What is the shipping schedule for subscription boxes?

Subscriptions, Loyalty + Rewards

Digital Planner FAQs

Will the Digital Calendar Plugin work on different devices and time zones?

Are digital copies or PDF versions of the workbooks available?

What is the difference between the Tarot, Cosmic Creation and Lunar Planners?

How is the Tarot Journal Different from the Planners?

Are receipts included in the shipped packages?

Do you offer local pickup at your fulfillment facility?

What is Writual Society?

What is included when I join Writual Society?

Writual Society Membership Help Guide

About Writual Society

Do you have a physical store location?Updated 19 days ago