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Monday-Thursday : 9am-4pm

Friday : 9am-12pm

Closed Weekends and U.S. Holidays

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<div data-block="true" data-editor="3d49o" data-offset-key="84chp-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <div data-offset-key="84chp-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">To update the shipping address associated with your Writual Planner subscription (i.e. Writual Box, Writual workbooks, and stickers) please follow these steps:</div> </div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><div data-offset-key="8p185-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Log into your portal via&#xA0;<a href="https://writualplanner.com/account" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important;" target="_blank">My Account</a>.&#xA0;*If you have not yet created an account, you can&#xA0;<a href="https://writualplanner.com/account/register" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important;" target="_blank">click here</a>&#xA0;to complete that step</div></li><li id="isPasted" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Scroll down to find &quot;Your Subscriptions&quot;</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Choose &quot;Manage Subscription&quot; for the product you want to update</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Click on &quot;Update shipping address&quot;</li></ul></div>

To update the shipping address associated with your Writual Planner subscription (i.e. Writual Box, Writual workbooks, and stickers) please follow these steps:

How do I update the shipping address for my Writual Planner subscription?

Subscriptions, Loyalty + Rewards

Can I make changes to my order?

Can I cancel my order?

Can I update the shipping address for my order?

I can't log into my Writual Planner account

I'm having issues with my payment

How can I track the delivery of my order?

What should I do if my discount code isn't working at checkout?

Can I apply a discount code to my order after purchase?

Order Managment

What is your shipping policy?

Do you offer free shipping?

What is your return policy?

What should I do if my package is showing as delivered but I haven't received it?

What should I do if my order is delayed, has not moved, or the tracking information hasn't been updated?

What should I do if an item I received was defective or my order was incomplete?

Shipping, Returns + Exchanges

How do I redeem my rewards points?

Where can I find my unused redemption codes?

How do I update the payment information for my Writual Planner subscription?

How do I cancel my Writual Planner subscription?

What should I do if there's an issue with my payment method for a subscription renewal?

How do I update the shipping address for my Writual Planner subscription?Updated 18 days ago