How do I redeem my rewards points?
To redeem the rewards points you've earned please follow these steps:
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Subscriptions, Loyalty + Rewards
Where can I find my unused redemption codes?
If you redeemed loyalty points but did not finalize the purchase, you can find the unused redemption code(s) by following these steps:. By accessing your Rewards History on WP Rewards, you'll be able to view and manage all your redemption codes conve
How do I update the payment information for my Writual Planner subscription?
To update the payment method associated with your Writual Planner subscription (i.e. Writual Box, Writual workbooks, and stickers) please follow these steps:
How do I update the shipping address for my Writual Planner subscription?
To update the shipping address associated with your Writual Planner subscription (i.e. Writual Box, Writual workbooks, and stickers) please follow these steps:
How do I cancel my Writual Planner subscription?
To cancel your subscription with Writual Planner (i.e. Writual Box, Writual workbooks, and stickers) please follow these steps:
What should I do if there's an issue with my payment method for a subscription renewal?
In the case where a subscription renewal payment does not go through, it is often due to an expired or outdated payment method on file. If there is an issue, especially when using loyalty points, you may need to update your payment information to cov
What is the shipping schedule for subscription boxes?
Subscription boxes such as the Writual Sabbat Box are dispatched according to a pre-determined shipping schedule, which is available on the product page. Upon processing your payment, the box will be shipped out as per this schedule. Renewals and sub
Are subscription boxes available after the event date has passed?
Our limited edition boxes, such as the Sabbat boxes, are only available while supplies last and typically cannot be purchased after the event date has passed. We recommend keeping an eye on our website for new and upcoming boxes to ensure you don't m