Frequently Asked Questions: Payment Issues

Why was my payment declined?

Payments may be declined for various reasons, such as insufficient funds, expired cards, or security issues. Contact your bank or financial institution for more information.

Is my payment information secure?

Yes, we prioritize the security of your payment information. Our website uses encryption and follows industry-standard security measures to ensure the protection of your financial data.

What payment methods do you accept?

We accept payments through PayPal, Shop Pay, Google Pay, Apple Pay, Meta Pay, VISA, Mastercard, Amex, Discover, and Diner's Club.

Can I use multiple payment methods for one order?

Currently, our system supports a single payment method per order. You can choose your preferred payment method during the checkout process.

Have I been charged twice for my order?

Double charges may be due to authorization holds or pending transactions. These usually resolve within a few days. If the issue persists, please contact our customer support for assistance.

Why is there a discrepancy between the total at checkout and the amount charged?

Differences may arise due to taxes, shipping fees, or other factors. The total at checkout is an estimate, and the final amount reflects the complete cost of the order.