Order Processing:Please allow 1-5 business days for the processing of all orders. This processing time is independent of the shipping speed selected during checkout.Shipping:Retail items will be shipped via USPS, while wholesale orders will be fulfil
Yes, we do offer free shipping on eligible orders. Eligibility. Shipping Methods. Exceptions. Additional Information.
Please note that digital items are non-refundable. Since they cannot be physically returned, refunds are not possible once these items have been delivered.
This issue often arises when the package is marked as delivered prematurely, but rest assured it typically arrives within a couple of days. If, after 3 business days, the package is still not in your possession, you can take the following steps to re
We understand it can be frustrating to wait without updated information on the location of your package. If your order is delayed or the tracking information shows no recent updates, please reach out to us to inform us of the issue. We will promptly
In the event that you receive a defective or incorrect item, or if your order is incomplete, please contact us as soon as possible. We will assess the situation and work towards a resolution, which may involve a replacement, discount, or issuance of